Italian airline Alitalia on Tuesday announced that it will no longer sell tickets for flights departing from 15 October, since the company has gone into “extraordinary administration”.
The airline will send a prompt and direct communication, via e-mail, to customers who have purchased flights departing from 15 October. The note includes instructions for managing tickets.
“The communication campaign responds to the company’s desire to manage the situation in a clear and transparent way, safeguarding consumers,” Alitalia said.
In order to ensure full consumer protection, it will be possible to replace the flight with another equivalent operated by Alitalia by 14 October; otherwise full refund of the ticket will also be possible.
According to media reports, the bankrupt Italian national carrier will be replaced by a new state-owned airline.